Announcing our Shopify integration

Voice AI for Ecommerce

Answer calls 24/7 with AI that resolves support, upsells on calls, and recovers abandoned carts—no phone tree required.

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Built for ecommerce at scale

Connect AI phone agents to your store. Handle support calls, recover abandoned carts, and upsell products—all powered by your product catalog and order data.

Integrations

Connect to your store in minutes

Sync with Shopify, WooCommerce, or your custom store. AI agents automatically access product catalogs, order history, and inventory—no coding required.

AI Agents

24/7 phone support that never sleeps

Answer calls around the clock with AI that understands order status, processes returns, and recovers abandoned carts—even during peak shopping seasons.

Assistant

Intelligent assistance for your users

Turn every call into a guided conversation. Your AI assistant understands context and delivers what customers need.

Enterprise-reinvention

Bring intelligence to enterprise customer support

Modernize without the rebuild with enterprise-grade professional service & security.

Explore for enterprise

Build with partnership

Direct, white-glove access to our AI phone agent experts. Dedicated migration support and guidance tailored to your setup, and elevated support SLAs.

Compliance and access control

Compliant with SOC 2, GDPR, and ISO/27001 to meet your internal and external data requirements. Secure access and provisioning with SAML-based SSO.

How brands deliver 24/7 support with AI

Learn how Shopify stores use Catana to respond to every customer—even after hours—reducing response times, improving satisfaction, and capturing more sales.

Read story

90%

After-hours calls handled by AI

<10 sec

Average overnight response time

USE CASES

Ecommerce support solutions powered by AI

Automate your most common support requests—from order tracking to refunds—so your team can focus on what matters most.

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Make AI phone agents your winning advantage

Join the leaders of tomorrow to future proof your customer support today.

Start building

Deploy your AI phone agents in minutes

Quickstart

Pricing on your terms

Pick the plan that works best for you

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